General
Liability
Processing of orders
Delivery/Title/Risk
Miscellaneous
1.
The
owner
of
this
web-site
is
Soul Of Africa.
whose
address
is
23-32 Harden Avenue, Sea View, Durban, KwaZulu Natal, South Africa.
2.
You
agree
that
e-mail
can
be
used
as
a means
of
communication.
3.
No
contract
for
the
sale
of
any
product
will
subsist
between
you
and
Soul Of Africa
unless
and
until
Soul Of Africa
accepts
your
order
by
way
of
an
e-mail
confirming
it.
That
acceptance
will
be
deemed
complete
and
will
be
deemed
for
all
purposes
to
have
been
effectively
communicated
to
you
at
the
time
Soul Of Africa
sends
the
e-mail
to
you
(whether
or
not
you
receive
that
e-mail).
This
confirmation
e-mail
amounts
to
an
acceptance
by
Soul Of Africa
of
your
offer
to
buy
goods
from
Soul Of Africa.co.uk.
4.
This
confirmatory
e-mail
will
contain
all
relevant
information
concerning
your
order.
5.
The
confirmatory
e-mail
will
also
contain
a link
to
these
terms
and
conditions,
and
may
be
amended
in
accordance
with
paragraph
32
below
from
time
to
time.
6.
You
must
check
that
the
details
on
this
confirmatory
e-mail
are
correct
as
soon
as
possible
and
you
should
print
out
and
keep
a copy
of
it.
7.
You
undertake
that
all
details
you
provide
to
Soul Of Africa
for
the
purpose
of
ordering
or
purchasing
goods
or
services
are
correct,
that
the
credit
or
debit
card
you
are
using
is
your
own
and
that
there
are
sufficient
funds
to
cover
the
cost
of
the
goods
or
services
ordered.
8.
If
there
are
any
changes
to
the
details
supplied
by
you
it
is
your
responsibility
to
inform
Soul Of Africa
as
soon
as
possible.
9.
You
may
cancel
your
order
at
any
time
prior
to
your
order
being
processed
by
email
to
soacustomerservices@footshopltd.co.uk or
by
post
or
by
telephoning
01458 449080,
(Mon
- Fri)
8.30am – 5.30pm,
(Sat)
8.30am – 1pm.
10.
You
may
also
withdraw
from
the
contract
after
the
product
has
been
dispatched
and
you
have
received
our
email
confirming
your
order
by:
10.1
sending
the
notice
of
cancellation
by
email
to
soacustomerservices@footshopltd.co.uk ensuring
that
you
quote
your
name,
address
and
order
reference
number;
and/or
10.2
where
you
have
already
received
the
goods,
returning
the
goods
to
Soul Of Africa
undamaged,
within
14
days
of
purchase.
11.
Once
Soul Of Africa
receive
notification
from
you
that
you
wish
to
withdraw
from
the
contract
(in
accordance
with
these
terms)
any
sum
debited
to Soul Of Africa
from
your
credit
card
in
relation
to
your
order
will
be
re-credited
to
that
credit
card
account
as
soon
as
possible
and
in
any
event
within
30
days
of
your
order
provided
that
the
goods
you
wish
to
return
are
received
by
Soul Of Africa
unworn,
undamaged
and
within
14
days
of
purchase.
12.
This
Liability
section
applies
only
to
the
extent
permitted
by
law.
For
the
avoidance
of
doubt,
Soul Of Africa
do
not
exclude
or
limit
any
liability
for
(a)
personal
injury
(including
sickness
and
death)
where
such
injury
results
from
Soul Of Africa's
negligence
or
wilful
default,
or
that
of
Soul Of Africa's
employees,
agents
or
subcontractors
or
(b)
fraudulent
misrepresentation.
13.
Soul Of Africa
does
not
accept
liability
(except
as
set
out
below)
for
any
errors
and
omissions
and
reserve
the
right
to
change
information,
specifications
and
descriptions
of
listed
goods,
products
and
services.
14.
Soul Of Africa
will
do
its
best
to
correct
errors
and
omissions
as
quickly
as
practicable
after
being
notified
of
them.
15.
TO
THE
FULLEST
EXTENT
PERMITTED
BY
LAW,
Soul Of Africa
IS
PROVIDING
THIS
WEB-SITE
AND
ITS
CONTENTS
ON
AN "AS
IS" BASIS
AND
MAKES
NO
(AND
EXPRESSLY
DISCLAIMS
ALL)
REPRESENTATIONS
OR
WARRANTIES
OF
ANY
KIND,
EXPRESS
OR
IMPLIED,
WITH
RESPECT
TO
THIS
WEB-SITE
OR
THE
INFORMATION,
CONTENT,
MATERIALS
OR
PRODUCTS
INCLUDED
IN
THIS
SITE
INCLUDING,
WITHOUT
LIMITATION,
WARRANTIES
OF
MERCHANTABILITY
AND
FITNESS
FOR
A PARTICULAR
PURPOSE.
IN
ADDITION,
Soul Of Africa
DOES
NOT
REPRESENT
OR
WARRANT
THAT
THE
INFORMATION
ACCESSIBLE
VIA
THIS
WEB-SITE
IS
ACCURATE,
COMPLETE
OR
CURRENT.
16.
In
the
unlikely
event
that
you
receive
goods
which
were
not
what
you
ordered
or
which
are
damaged
or
defective,
or
are
of
a different
quantity
to
that
stated
on
your
order
form,
Soul Of Africa
shall,
at
its
own
option,
make
good
any
shortage
or
non-delivery,
replace
or
repair
any
damaged
or
defective
goods,
or
refund
to
you
the
amount
you
paid
for
the
goods
in
question
PROVIDED
THAT
you
notify
Soul Of Africa
of
the
problem.
NOTHING
IN
THIS
CLAUSE
AFFECTS
YOUR
STATUTORY
RIGHTS.
17.
Soul Of Africa
do
not
accept
liability
for
any
indirect
loss,
consequential
loss,
loss
of
data,
loss
of
income
or
profit,
loss
of
damage
to
property
and/or
loss
from
claims
of
third
parties
arising
out
of
the
use
of
the
Soul Of Africa
web-site
or
for
any
products
or
services
purchased
from
Soul Of Africa.
18.
Soul Of Africa
will
only
be
liable
for
direct
loss
up
to
a maximum
total
of
the
price
of
the
product
or
service
purchased
in
respect
of
any
claim.
19.
Credit
and
Debit
cards
are
debited
on
dispatch
of
your
order.
All
prices
include
sales
taxes
(where
applicable)
unless
otherwise
stated.
20.
Every
purchase
you
make
shall
be
deemed
performed
in
the
United
Kingdom.
United
Kingdom
law
shall
govern
every
aspect
of
contractual
agreement
concerning
purchases
made
from
this
web-site.
21.
Soul Of Africa
ensure
the
shipment
of
all
in
stock
items
within
2 working
days
to
UK
destinations.
However,
orders
are
despatched
the
next
working
day.
Please
note
some
styles
may
take
up
to
28
days
to
deliver,
in
which
case
you
will
be
advised
by
an
operator.
Your
order
may
be
delayed
if
the
item
is
not
in
stock.
Some
items
may
be
unavailable
and
the
current
stock
status
is
approximate.
Soul Of Africa
can
only
supply
approximate
dates
our
suppliers
may
get
an
item
in
stock.
22.
You
can
keep
track
of
your
order
status
yourself
on-line
with
the
order
tracking
facility
on
your
account
page.
Our
standard
Returns
Policy
applies
to
all
purchases
from
Soul Of Africa.
23.
The
period
stated
within
which
you
will
receive
your
order
is
approximate.
Goods
will
be
sent
to
the
address
given
by
you
in
your
order
and
stated
in
the
Order
Confirmation.
Please
note
that
your
goods
may
be
sent
to
you
in
instalments
24.
Title
to
any
product
ordered
will
pass
to
you
once
Soul Of Africa
has
received
payment
in
full
for
that
product.
25.
If
your
delivery
address
is
outside
of
the
United
Kingdom
you
maybe
subject
to
import
duties
and
taxes,
which
are
levied
once
a shipment
reaches
your
country.
Any
such
additional
charges
for
customs
clearance
must
be
borne
by
you.
You
should
note
that
customs
policies
vary
widely
from
country
to
country;
Soul Of Africa
advises
each
customer
to
contact
their
local
customs
office
for
further
information.
26.
Please
note
that
when
shipping
products
internationally
you
should
be
aware
that
cross-border
shipments
are
subject
to
opening
and
inspection
by
customs
authorities.
27.
It
is
a crime
to
use
a false
name
or
a known
invalid
credit
card
to
order.
Anyone
caught
wilfully
entering
an
erroneous
or
fictitious
order
will
be
prosecuted
to
the
fullest
extent
of
the
law.
Soul Of Africa
tracks
the
electronic
'fingerprints'
of
every
order
placed
on
Soul Of Africa
to
enable
us
and
all
legitimate
crime
prevention
and
prosecution
authorities
to
trace
individual
users
engaging
in
criminal
activities
on
our
web-site.
28.
Soul
Of Africa
may
amend
these
terms
and
conditions
from
time
to
time,
and
place
the
new
version
on
the
web-site.
When
Soul
Of Africa
do
so,
Soul
Of Africa
will
mention
the
fact
on
our
home
page
(www.soulofafrica.org.za).
All
purchases
from
the
date
that
the
amended
terms
are
placed
on
our
web-site
onwards
will
be
governed
by
those
new
terms.
29.
These
terms
and
conditions
shall
apply
when
Soul Of Africa
accepts
your
order
by
e-mail
confirming
that
it
has
been
received.
They
shall
supersede
any
and
all
other
conditions,
understandings,
commitments,
agreements
or
representations
(except
fraudulent
misrepresentations)
relating
to
your
purchase,
whether
oral
or
in
writing,
and
contain
the
entire
agreement
between
Soul Of Africa
and
you
relating
to
your
purchase.
Soul Of Africa
advises
that
you
print
off
and
keep
safe
a copy
of
these
terms
and
conditions
once
your
order
has
been
accepted
by
Soul Of Africa.
30.
You
are
advised
to
read
(and
are
responsible
for
reading)
all
information
on
this
web-site
fully.
31.
If
any
of
these
terms
are
held
to
be
invalid
or
unenforceable,
those
terms
will
be
struck
out
and
the
other
terms
remain.
32.
These
terms
and
conditions
are
subject
to
the
laws
and
exclusive
jurisdiction
of
the
United
Kingdom.
|
